Configure or Troubleshoot Markup in Desktop App Functionality

Markup in desktop app allows users to add markup to PDFs and Plans using their favorite desktop tool such as BluebeamTM and AdobeTM

System Requirements
Markup in Desktop App is only supported via the ConDoc Desktop Client on Microsoft Windows 10 or 11.

Configure Adobe Acrobat for use with ConDoc
To use Adobe Acrobat (including reader) with ConDoc, you must turn off Protected Mode. To turn off protected mode:
1) Launch Adobe
2) Navigate Menu > Preferences (Older versions: Edit >Preferences)
3) Select Security (Enhanced) under Categories
4) Uncheck Enable Protected Mode at startup

Configure Bluebeam for use with ConDoc
Bluebeam does not require any additional configuration.

Uh Oh – ConDoc is not launching the correct PDF editor:
Make sure your favorite PDF editor is the default application for PDFs. Here is how:
Change default programs in Windows 10

IT Departments – Manual Distribution
The MSI is available for distribution via your favorite network deployment tool.
Download is available here:

IT Departments – Still having issues?
Send the log files to [email protected]
Log files are located at:
%userprofile%\appdata\Local\ConDoc\ConDoc Desktop Client\Logs\

Updated on February 13, 2024

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