There are three common reasons that the Markup/Stamp button does not appear on a document:
1. The document is not a PDF
The Markup/Stamp tools are only available for PDF documents
2. The document is not assigned to your company
To see if the document is assigned to your company:
- From the Documents tab: In the document list, find the document you want to edit, then view the “Assigned To” column to see if the document you want to edit is assigned to your company. If the document is not assigned to your company, you will not be able to use the markup tools.
3. The document has already been approved or rejected
- Most documents are locked for editing after they are approved or rejected.
- If the Reopen button is available, you can reopen the document to make your changes. (Once reopened, the document will have to go back through the approval process.)
If you still need to add/remove markup from a document, work with your Project Administrator to make the necessary changes.
See Also:
How to Stamp a PDF – ConDoc Knowledge Base
What is a Personal Stamp and How Do I Add, Manage, and Use One? – ConDoc Knowledge Base