Accessing ConDoc for the First Time

~ 0 min

Note: This document applies to users accessing ConDoc for the first time. If you are adding your company to ConDoc, check out our article My Company Was Invited to ConDoc. What's Next?

ConDoc users are added by an administrator. Once you are added to the system, you will receive an email containing your account details and instructions for login. This email typically arrives within 15 minutes of registration.

ConDoc welcome email

Follow the highlighted Click here to log in link to launch ConDoc or type the following URL into your browser:

Enter your email address and the provided password. Click  Login.

Login Screen

Be sure to reset your password as soon as you login - choose a secure, easy to remember password. 

Why Can't I Access ConDoc?

Read below and see if one of these common issues is preventing you from accessing ConDoc:

  • Check your junk email folder if you don't receive an email invitation to ConDoc.
  • The device you use to access ConDoc must be connected to the internet when you login to ConDoc.
  • Google Chrome provides the best user experience for ConDoc. If you use a browser other than Chrome, a red warning message will appear in the header. Click Here to download Chrome.
  • Can't remember your password? Click I forgot my password on the login screen and follow the instructions.


You cannot comment on this entry