The password I received in my email invite doesn't work.

If you copy/paste a password from the welcome email to login to ConDoc, you may accidentally highlight extra spaces. This causes the password to be incorrect.

 

Try typing the password, or follow the graphic above to make sure no extra spaces are highlighted when you copy/paste.

After you login for the first time, be sure to select a secure new password that you can remember.

Tags: login, password