I forgot my password (Reset my password)

2019-08-06 00:30

ConDoc does not have a method to recover your password if you forget it. You will need to reset your password using one of the following methods:

To reset your password yourself, follow these steps:

  1. Click here to reset your password
  2. Enter the email address you use to logon to ConDoc
  3. You should receive an email with a new password within 1 to 3 minutes.

Tip: Check your junk mail or spam folder if you don't recieve an email within 1 to 3 minutes.

Alternatively, to reset your password from the ConDoc login screen:

  1. Open ConDoc in your browser (https://app.condoc.com).
  2. On the logon screen, select I forgot my password at the bottom of the dialog box.
  3. Enter the email address you use to logon to ConDoc.
  4. You should receive an email with a new password within 1 to 3 minutes.

Tip: Check your junk mail or spam folder if you don't receive an email within 1 to 3 minutes.

If your account is locked for some reason (too many incorrect login attempts), You will need to contact your Company Admin to unlock your account and reset your password.

If all else fails, contact ConDoc Support using the button below.

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