Still waiting for an email invitation to ConDoc? Here are some common reasons people do not receive an invite:
- Check your junk mail/spam mail folder.
- Have you confirmed that the ConDoc administrator set up your account?
- Do you have more than one email address? Verify that the administrator sent the email to the account you are checking for an invite.
- Verify that the administrator has entered the correct email address.
- If your email account is managed by a company IT department, verify that the email was not blocked by a firewall. (The IP for the email may need to be added to a whitelist).
- In order to receive the email, your device must be connected to the internet. Verify your connection is working.
Still no email? Contact us for support using the button below.